Privacy Policy – jl168

1 Introduction

jl168 ("jl168," "we," "us," "our") operates the online gaming platform accessible at jl168.app and any associated mobile or web applications (collectively, the "Platform"). We are committed to protecting the privacy and personal data of all individuals who interact with our Platform, including registered players, prospective players, and visitors.

This Privacy Policy ("Policy") describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you have in relation to your personal data. This Policy applies to all personal data processed by jl168 in connection with the Platform and our services.

This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2 Personal Data We Collect

jl168 collects personal data that is necessary and proportionate to the purposes described in this Policy. We collect data in the following categories:

2.1 Data You Provide Directly

• Registration Data: Full legal name, date of birth, gender, nationality, residential address, email address, and mobile number provided when you create a jl168 account.
• Identity Verification Data: Government-issued identification documents (e.g., Philippine passport, driver's license, UMID card, SSS ID), proof of address documents, and selfie photographs submitted for KYC verification.
• Financial Data: Payment method details, including GCash account numbers, PayMaya account details, bank account information (BPI, BDO, Metrobank, UnionBank), and transaction records. Note: jl168 does not store full card numbers or CVV codes.
• Communications Data: Messages, emails, live chat transcripts, and other communications you send to jl168 customer support.
• Responsible Gaming Data: Self-exclusion requests, deposit limit settings, session time preferences, and any other responsible gaming tool configurations you apply to your account.

2.2 Data Collected Automatically

• Device & Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage Data: Pages visited, features used, games played, session duration, click patterns, and navigation paths within the Platform.
• Transaction Data: Records of all deposits, withdrawals, wagers, wins, losses, and bonus activity associated with your account.
• Location Data: General geographic location derived from your IP address, used to verify jurisdictional eligibility.
• Cookie Data: Information collected through cookies and similar tracking technologies, as described in Section 6 of this Policy.

2.3 Data from Third Parties

jl168 may receive personal data about you from third-party sources, including identity verification service providers, payment processors, fraud prevention agencies, and publicly available sources, where permitted by applicable law. Such data is used solely to supplement our own records for the purposes described in this Policy.

3 How We Use Your Personal Data

jl168 uses the personal data we collect for the following purposes, each of which is supported by a lawful basis described in Section 4:

3.1 Account Management & Service Delivery

• Creating and maintaining your jl168 player account.
• Verifying your identity and age in compliance with applicable regulations.
• Processing deposits, withdrawals, and other financial transactions.
• Providing access to games, promotions, and platform features.
• Delivering customer support and responding to your inquiries.

3.2 Legal & Regulatory Compliance

• Fulfilling our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.
• Verifying that you meet the minimum age requirement of 21 years.
• Maintaining transaction records as required by applicable financial regulations.
• Responding to lawful requests from regulatory authorities, law enforcement agencies, and courts.
• Enforcing our Terms & Conditions and other platform policies.

3.3 Fraud Prevention & Security

• Detecting, investigating, and preventing fraudulent activity, money laundering, and other illegal conduct.
• Monitoring for multiple account registrations, bonus abuse, and collusion.
• Protecting the security and integrity of the Platform and its users.

3.4 Responsible Gaming

• Administering deposit limits, session time limits, loss limits, and self-exclusion requests.
• Monitoring gaming patterns to identify potentially problematic behavior and intervening where appropriate.
• Communicating responsible gaming information and resources to players.

3.5 Marketing & Communications

Where you have provided your consent, jl168 may use your contact details to send you promotional offers, bonus notifications, and news about new games and features on the Platform. You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting customer support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

3.6 Platform Improvement & Analytics

jl168 uses aggregated and anonymized usage data to analyze Platform performance, understand player behavior, improve game offerings, and enhance the overall user experience. Where possible, this analysis is conducted on data that cannot be used to identify individual players.

4 Legal Basis for Processing

jl168 processes your personal data on the following legal bases:

Where jl168 relies on legitimate interests as the legal basis for processing, we have assessed that our interests are not overridden by your rights and interests, taking into account the nature of the data, the processing activity, and the reasonable expectations of players using an online gaming platform.

5 Data Sharing & Disclosure

jl168 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

5.1 Service Providers

jl168 engages trusted third-party service providers to assist in operating the Platform. These include identity verification and KYC providers, payment processors (including GCash, PayMaya, and banking partners such as BPI, BDO, and Metrobank), cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity specialists. All service providers are contractually bound to process your data only on jl168's instructions and in accordance with applicable data protection law.

5.2 Regulatory & Law Enforcement Authorities

jl168 may disclose your personal data to regulatory bodies, law enforcement agencies, courts, or other government authorities where required to do so by law, court order, or regulatory directive. This includes disclosures required under anti-money laundering legislation and gaming regulations applicable in the Philippines.

5.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jl168's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

5.4 With Your Consent

jl168 may share your personal data with other third parties where you have given your explicit consent to such sharing. You may withdraw this consent at any time by contacting customer support.

6 Cookies & Tracking Technologies

jl168 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and understand how you use the Platform.

6.1 Types of Cookies We Use

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling certain cookies may affect the functionality of the jl168 Platform, including your ability to log in and access games. Refer to your browser's help documentation for instructions on managing cookie settings.

7 Data Retention

jl168 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The following general retention periods apply:

Upon expiry of the applicable retention period, jl168 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Where data is anonymized rather than deleted, it may be retained indefinitely for analytical purposes, as it can no longer be used to identify you.

8 Data Security

jl168 takes the security of your personal data seriously and implements a comprehensive set of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the jl168 Platform is encrypted using TLS (Transport Layer Security) protocols. Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is restricted to jl168 personnel and service providers who have a legitimate need to access it. All access is governed by role-based access controls and is subject to audit logging.
• Secure Infrastructure: The jl168 Platform is hosted on secure, enterprise-grade cloud infrastructure with regular security patching, vulnerability scanning, and penetration testing.
• Fraud Monitoring: Automated systems continuously monitor for suspicious activity, unauthorized access attempts, and anomalous transaction patterns.
• Staff Training: All jl168 personnel who handle personal data receive regular training on data protection obligations and security best practices.

While jl168 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jl168 will notify you and the relevant authorities in accordance with applicable law.

9 Your Data Protection Rights

Subject to applicable law, you have the following rights in relation to your personal data held by jl168. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13.

9.1 Right of Access

You have the right to request a copy of the personal data jl168 holds about you, along with information about how it is being used. We will respond to access requests within 30 days of receipt.

9.2 Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update many of your account details directly through your jl168 account settings, or by contacting customer support.

9.3 Right to Erasure

In certain circumstances, you have the right to request that jl168 delete your personal data. This right is not absolute — we may be required to retain certain data to comply with our legal obligations (for example, AML record-keeping requirements). Where erasure is not possible, we will explain the reason and the data will be restricted from further processing.

9.4 Right to Restriction of Processing

You have the right to request that jl168 restrict the processing of your personal data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.

9.5 Right to Data Portability

Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.

9.6 Right to Object

You have the right to object to the processing of your personal data where jl168 relies on legitimate interests as the legal basis. You also have an absolute right to object to the processing of your data for direct marketing purposes at any time.

9.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

10 Children's Privacy

The jl168 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. jl168 does not knowingly collect personal data from individuals under the age of 21.

If jl168 discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, void any transactions, and delete the personal data in question. Any winnings accrued by an underage player will be forfeited in their entirety.

If you are a parent or guardian and believe that your child has registered an account on the jl168 Platform, please contact us immediately at [email protected] so that we can take appropriate action.

11 Third-Party Links

The jl168 Platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the jl168 Platform and does not cover the privacy practices of any third-party websites or services. jl168 is not responsible for the content, privacy policies, or data practices of any third-party sites.

We encourage you to review the privacy policies of any third-party services you access through or in connection with the jl168 Platform before providing them with your personal data.

12 Changes to This Privacy Policy

jl168 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically to stay informed about how jl168 protects your personal data. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jl168 handles your personal data, please contact our Data Protection Officer (DPO) or customer support team using the details below. We are committed to addressing all privacy-related inquiries promptly and transparently.

Email: [email protected]

Subject Line: Privacy Policy Inquiry / Data Rights Request

Live Chat: Available 24/7 directly through the jl168 Platform after logging in to your account.

When contacting us about a data rights request, please include your registered username, the nature of your request, and any relevant details to help us locate your records and respond efficiently. We will acknowledge your request within 5 business days and provide a full response within 30 days.